Privacy policy
GatePass helps housing societies in India manage visitors and deliveries. Guards log who is at the gate, and residents approve or deny entry from their phone. This policy explains what personal data the apps handle, why, who can see it, how long it is kept, and your rights under India's Digital Personal Data Protection Act, 2023.
Who we are
The apps are provided by Sansmit Enterprises Private Limited, 02, SBM House, Prathamesh Nagar, Nashik - 422002, Maharashtra, India ("we", "us"). Contact: boldesi.studios@gmail.com.
Your housing society decides to use GatePass and adds its residents and staff. We run the service for the society.
What we collect
| Data | From whom | Why |
|---|---|---|
| Name, email address, mobile number (optional) | Your society office, when it adds you; you, when you edit your profile | To sign you in and link you to your flat or staff role |
| Flat number, relation to the flat (owner, tenant, family), or staff role | Your society office | To send visitor requests to the right flat and give guards the right access |
| Visitor details: name, mobile number, vehicle number, company (for deliveries and cabs), purpose, time of entry and exit | The guard, at the gate | To ask the resident for approval and keep the society's gate log |
| Visitor photo (optional, GatePass Guard only) | The guard's camera | So the resident can see who is at the gate |
| Your answers to visitor requests, gate passes you create, alert and quiet-hours settings | You | To run the app |
| Device push token and platform (Android or iOS) | Your phone | To send you visitor notifications |
We do not collect your location, contacts, microphone audio, files, or advertising identifiers. The GatePass resident app does not use the camera. There are no ads, no analytics or tracking tools, and we never sell personal data.
Who can see it
- Residents see visitors for their own flat only.
- Guards see the flat directory and gate log they need at the gate. They never see residents' phone numbers.
- Society admins and managers see their society's roster and gate log.
- Nobody outside your society can see your society's data. These rules are enforced by the database itself.
Service providers
We use these companies to run GatePass. They process data only on our instructions:
- Supabase: database, sign-in and photo storage.
- Google Firebase Cloud Messaging (Android) and Apple Push Notification service (iPhone): delivering notifications. A notification's text, such as the visitor's name and your flat number, passes through Google's or Apple's servers to reach your phone.
- Firebase Hosting (Google): this page and the account deletion page.
- An email delivery provider: sending sign-in codes.
Some of these providers may store or process data outside India. We may also disclose data where Indian law requires it.
How long we keep it
- Your account: until you delete it, or your society removes you.
- Visitor photos: deleted automatically after 30 days.
- The gate log (who came to which flat, and when): kept as the society's security record for as long as the society uses GatePass. If you delete your account, past entries remain but no longer show your name.
- Unused gate passes: deleted with your account.
Security
All data is encrypted in transit (HTTPS). Each person signs in with their own account, access is limited by role as described above, and an audit log records changes to the roster.
Your rights
You can ask us to:
- tell you what personal data we hold about you, and who it has been shared with;
- correct or update it;
- delete it: in the app, under Delete my account, or at gatepass-19809.web.app/delete-account;
- nominate someone to exercise these rights on your behalf.
Email boldesi.studios@gmail.com from the address on your account. Some requests about your flat or role are best made to your society office, which manages the roster.
Grievance officer
Sansmit Enterprises Private Limited, 02, SBM House, Prathamesh Nagar, Nashik - 422002, Maharashtra, India
Email: boldesi.studios@gmail.com
We will respond to complaints within 30 days. If you are not satisfied with our response, you may complain to the Data Protection Board of India.
Children
GatePass accounts are for adults (18 and over). Visitor details of a child may be recorded at the gate when the child visits a flat.
Changes
We will update the date at the top when this policy changes, and tell you in the app if a change is significant.